Lisa Su
MBA | Fractional Product Lead | 10+ years experience|Product Strategy | Agile Systems | Fortune 500 & High-Growth Startup
MBA | Fractional Product Lead | 10+ years experience|Product Strategy | Agile Systems | Fortune 500 & High-Growth Startup
I' ve spent my career bridging the gap between ambitious vision and market velocity, mastering how high-scale products are built, secured, and evolved within the world's most sophisticated tech ecosystems. My expertise is rooted in "high-stakes" verticals like Fintech (architecting secure payment rails and MiCA/AML compliance), E-commerce (mastering LTV and AI-powered "Agentic Commerce"), and HealthTech & BioTech (navigating HIPAA/GDPR), . Recognizing that while big tech has the blueprints, startups have the soul, I founded my practice to bring enterprise-grade strategic thinking and execution prowess to lean, ambitious teams. My philosophy is "No Fluff, Just Impact": I'm a builder who empowers teams to achieve accelerated product-market fit, drive strategic revenue growth (e.g., a 30% increase in recurring revenue), and optimize user engagement (e.g., boosting key metrics by D% and reducing churn by E%). I build the systems, cultures, and frameworks that thrive long after my engagement ends, ensuring your product moves fast without breaking its regulatory standing. Beyond the backlog, I mentor future product leaders and explore the intersection of behavioral economics and bio-ethics, always staying curious and asking "Why?"
Card 1: The AI Strategy Problem
Problem: The "AI-Gimmick" vs "AI-Infrastructure" Gap.
Most founders are rushing to add AI features to please investors, but they are struggling to move beyond a simple wrapper. They are facing high token costs, "hallucination" risks in regulated fields, and a lack of actual operational efficiency.
The Pain: "We have AI features, but they aren't driving 10x value or reducing our manual overhead."
My Call to Action: “Stop building AI gimmicks. I help you transform AI into core infrastructure that drives operational efficiency and real-world ROI, particularly in high-compliance sectors.”
Card 2: The Regulatory Risk Problem
Problem: The "Series A" Regulatory Wall.
In 2026, venture capitalists are much more risk-averse. Founders are finding that having a "working" product isn't enough; they are hitting a wall during due diligence because their architecture isn't HIPAA, GDPR, or MiCA (Fintech) compliant from the ground up.
The Pain: "We’re ready to scale, but our technical debt and lack of regulatory rigor are scaring off investors."
My Call to Action: “Don’t let a Series A audit kill your momentum. I bring 'Security-by-Design' to your MVP, ensuring your Fintech or HealthTech product is bank-grade and investor-ready from Day 1.”
Card 3:The Founder Bottleneck Problem
Problem: Founder Burnout & Execution Friction
Early-stage founders are often the primary product managers, but as they grow, they become a bottleneck. They spend 80% of their time in Jira or managing dev teams and 0% of their time on vision and fundraising. They need a system, not just a person.
The Pain: "I’m overwhelmed by the backlog and my engineering team is moving slow because I can't provide clear requirements fast enough."
My Call to Action: “Reclaim your role as CEO. I implement the frameworks (RICE, Agile SDLC, Design Thinking) that allow your team to move at high velocity without you needing to sit in every stand-up.”
Card 4: The HealthTech Trust Barrier
Problem:The "Feature-First" vs. "Patient-Centric" Divide
Founders are often tech-first and struggle to translate innovative features into a product that doctors trust and patients understand. They get stuck in the UX gap between what the technology can do and what is clinically usable.
The Pain: "We have the best algorithm, but clinical workflows won't integrate it and patients find the app confusing."
My Call to Action: Transform complex algorithms into trusted, patient-centric outcomes. By integrating clinical UX standards with robust HIPAA/GDPR frameworks, I ensure your product isn't just technologically advanced—it’s clinically usable and ready for immediate provider integration
Strategic Services for High-Stakes Startups
Fractional expertise to turn vision into scalable, investor-ready reality.
Market Entry & Product Strategy
Move from "idea" to "defensible moat."
Opportunity Mapping: Identifying high-value gaps in the Fintech, HealthTech, and E-commerce landscapes.
Strategic Positioning: Carving out a unique value proposition that beats incumbents.
PMF Roadmap: A data-backed plan to achieve and defend Product-Market Fit.
Evidence-Based Product Discovery
Stop building what users say they want; build what they actually need.
Problem Validation: Rigorous customer discovery to ensure you are solving a $1M+ problem.
JTBD Analysis: Decoding the "Job-to-be-Done" to build features that stick.
High-Velocity Prioritization: Using RICE and MoSCoW frameworks to protect your burn rate.
Fractional Product Leadership (VP of Product as a Service)
Professionalizing your engineering culture without the executive headcount.
Agile SDLC Transformation: Implementing the "Big Tech" frameworks (Google/Meta-grade) for your startup.
Roadmap Architecture: Translating your long-term vision into actionable, high-velocity sprints.
Cross-Functional Synergy: Bridging the gap between engineering, design, and business goals.
Performance & Growth Optimization
Turning your product into a measurable growth engine.
KPI & Unit Economics Framework: Defining the North Star metrics that investors care about.
Growth Audits: Identifying friction in the funnel and unlocking hidden LTV.
Feature ROI Analysis: Deciding what to scale, what to pivot, and what to kill.
The Founder’s "Second Brain" (Strategic Coaching)
The mentorship founders need to survive the Seed-to-Series A transition.
Decision Architecture: Frameworks for making high-stakes product calls under pressure.
Investor Storytelling: Crafting the product narrative for your next funding round.
De-Risking the Roadmap: Identifying and avoiding the "expensive mistakes" that kill early-stage startups.
Who I Partner With
I specialize in high-complexity domains where precision is mandatory and the cost of failure is high.
The First-Time Technical Founder: Turning your breakthrough tech into a user-centric business.
The Seed-Stage "Growth Hitting a Wall" Team: Professionalizing your process for Series A due diligence.
High-Stakes Sectors: Deep expertise in Fintech, HealthTech, Biotech, and E-commerce.
How I Work
Founders often worry about a part-time leader "missing" things, I address this head-on in "How I Work" section:
I provide senior-level product leadership on a timely basis, bridging the gap between your vision and your engineering team’s execution. Whether it’s fixing a broken roadmap or scaling a product from 1 to 100, I embed within your team to drive growth without the cost of a full-time CPO.
Phase 1: Deep Diagnostic (Week 1-2)
I dive into your data, interview your team, and audit your current roadmap to identify the "leaks" in your product-market fit.
Phase 2: Strategic Roadmap (Ongoing)
We align your business goals with user needs. I lead your sprint planning, mentor your PMs, and ensure every feature built moves the needle on revenue.
Phase 3: Execution & Handover
I don’t just consult; I execute. Once the product is stable and the processes are repeatable, I help you hire and train your permanent replacement.
The First 30 Days: Your Product Acceleration Roadmap
Stop Guessing, Start Shipping: A month-long deep dive to eliminate product noise, optimize your unit economics, and reclaim 10+ hours of your weekly schedule.
Week 1: The Deep Dive & Audit
I don’t guess; I listen. I spend the first 7 days interviewing stakeholders, shadowing engineering stand-ups, and auditing your existing data.
Deliverable: A "Product Health Scorecard" identifying the top 3 friction points in your current user journey.
Week 2: Data & Pipeline Cleanup
I dive into your analytics (Mixpanel/Amplitude) and your dev backlog (Linear/Jira). I fix the "noise" so we can see the signals.
Deliverable: A Prioritized Backlog that cuts the fluff and aligns 100% with your revenue goals for the quarter.
Week 3: Strategic Re-Alignment
I facilitate a high-impact session with the founders and lead engineers to finalize the roadmap. We move from "building features" to "solving business problems."
Deliverable: A high-fidelity 90-day Roadmap and updated GTM (Go-To-Market) strategy.
Week 4: Velocity & Execution
By week 4, the "Fractional" model is in full swing. I am leading sprints, unblocking developers, and refining your Fintech/E-commerce /HealthTech/BioTech funnels.
Deliverable: The first "High-Impact" feature ship or process improvement that saves the team 10+ hours a week.
Ready to reclaim your roadmap?
If you’re a Series A/B founder feeling the friction between Compliance and Growth, let's talk. I help you clear the roadmap noise so your team can focus on shipping what matters.
High-stakes products require precision, not guesswork. Here is how we get started.
1. The Discovery Call (30 Mins Free)
We’ll discuss your current bottlenecks, your 6-month goals, and the specific regulatory hurdles (Fintech/HealthTech) you are facing. No sales pitch—just a high-level technical alignment.
Cost: Free (Book Your 30-Min Audit)
Goal: Determine if there is a strategic fit.
2. The Custom Proposal
Within 48 hours of our call, I’ll provide a tailored engagement plan outlining the specific KPIs I will own and the roadmap for my first 90 days with your team.
3. Immediate Integration
Once aligned, I integrate into your Slack and Jira within 72 hours. We start by clearing the "roadmap noise" so your engineering team can focus on shipping high-value features.
Success Stories
Success Story: Optimizing the High-Stakes Fintech Funnel (Fintech)
The Challenge: The "60% Drop-off" at KYC/AML
A Series A Fintech startup in the personal loan space was seeing a massive 60% abandonment rate during the "Bank Verification" stage of their application. Their engineering team was stuck in a "feature loop," trying to add more loan types, while their core acquisition cost (CAC) was skyrocketing due to the broken funnel.
The Strategy: Deep-Dive Audit & Regulatory Architecture
The Friction Audit: I identified that the "manual document upload" step was triggering a 3-day manual review cycle, killing user momentum.
Systemic Compliance: I led the integration of automated KYC/AML and Plaid-based verification directly into the onboarding flow.
The RICE Pivot: We paused "secondary loan products" and shifted 100% of engineering velocity to a "Single-Session Approval" architecture.
The Impact: From "Lead" to "Funded" in < 5 Minutes
45% Increase in Funnel Completion: By automating the identity and income verification steps, we reduced the time-to-decision from 72 hours to 90 seconds.
Unit Economics: Reduced Customer Acquisition Cost (CAC) by 22% by reclaiming lost leads who previously abandoned the manual process.
Audit-Ready Architecture: Built the "Compliance Log" as a background system, ensuring the product was fully MiCA/SOC2 ready for their next funding round.
"We weren't just building a loan app; we were building a trust engine. By professionalizing the SDLC, we moved from 'manual chaos' to a scalable, automated asset."
Success Story: From "Feature Bloat" to Clinical Adoption (HealthTech)
The Challenge: A HealthTech founder was acting as the "Chief Feature Officer," resulting in a fragmented UX that clinicians found unusable. Churn was high, and the "Product Health Score" was failing.
The Strategy:
The Deep Dive Audit: Spent 7 days shadowing clinical workflows to identify the "top 3 friction points" in the user journey.
Strategic Re-Alignment: Shifted the roadmap from "adding more data fields" to "reducing time-to-insight."
The Impact:
30% Increase in Retention: Simplifying the UX led to immediate clinical adoption gains.
Founder Decoupling: Freed the CEO from the daily Jira backlog, allowing them to focus on high-level hospital partnerships.
Defensible Moat: Built a proprietary data-visualization layer that became the startup's primary competitive advantage.
Frequently Asked Questions
Q: Why a Fractional Lead instead of a full-time CPO or VP of Product?
A: Impact-to-Cost Efficiency. A full-time CPO with "Big Tech" experience commands a $300k+ base salary, heavy equity, and months of onboarding. As a Fractional Lead, I skip the corporate overhead and internal politics. You get the same strategic rigor and due-diligence readiness from day one, at a fraction of the total compensation cost.
Q: What specific "expensive mistakes" do you help founders avoid?
A: I stop the "Build-to-Burn" cycle. Startups don't fail because they can't build; they fail because they build things no one wants. I implement high-velocity Problem Validation and RICE prioritization so your engineering team stops chasing "nice-to-have" features and starts shipping the 20% of code that drives 80% of your revenue and investor interest.
Q: How do you handle high-stakes compliance (Fintech/HealthTech) in a part-time capacity?
A: Compliance is an Architecture, not a 40-hour task. I don't just "check boxes"; I bake Security-by-Design (HIPAA, GDPR, SOC2 readiness) into your SDLC. I build the automated frameworks and documentation culture so your product is "Audit-Ready" 24/7, whether I am in a meeting or not. I ensure your architecture survives Series A due diligence without requiring a costly, last-minute rebuild.
Q: With other clients, how can I be sure you are "all in" on my product?
A: I am an Embedded Partner, not a Freelancer. I strictly cap my practice to two active partners at any given time. This allows me to maintain the deep context required to lead your sprints, join your Slack, and "own" your product outcomes. When we work together, I am a member of your leadership team, not a vendor on a ticket system.
Q: What does the investment look like?
A: Value-Based Engagement Models. My goal is for my services to pay for themselves by saving you 100+ hours of wasted engineering time per month.
Strategic Advisory ($3,750/mo): Weekly high-stakes coaching and roadmap "gut-checks" for the DIY founder.
Core Execution ($7,250/mo): Hands-on backlog management and process professionalization.
Fractional Product Lead ($11,000+/mo): Full end-to-end product leadership. I run the org so you can focus on being the CEO.